CrownleyComplimentary delivery over $150Clothing · Shoes · Bags · Hats

CLIENT CARE

Frequently asked questions

Everything you need to know before and after your order.

01

What makes Crownley silk different?

We use 22-momme mulberry silk selected for a substantial hand, elegant drape and improved durability. Every style is produced in limited runs.

02

How do I choose my size?

Our pieces follow US sizing and are designed for a fluid fit. Consult the size guide on each product page, or contact Client Services for personal guidance.

03

Can I change or cancel an order?

Contact us as soon as possible. We can usually adjust an order before it enters fulfillment, though changes are not guaranteed.

04

How do returns work?

Eligible unworn pieces can be returned within 30 days of delivery. Final sale items are clearly marked and cannot be returned.