Frequently asked questions

Helpful answers before and after you place an order.

How are products selected?

Crownley compares supplier demand, price, imagery, available variants, inventory and operational risk. Only products that meet the current publishing checks are made available for sale.

How do I choose my size?

Use the size or option selector shown on the product page. Availability is based on the supplier information currently connected to that product.

Can I change or cancel an order?

Contact us as soon as possible. Once supplier fulfillment has started, an address, option or cancellation may no longer be possible.

How do returns work?

Eligible unworn items in original condition may be requested for return within 30 days of delivery. Submit a claim for damaged, missing or incorrect items.